General Conditions of Sale of the site

Acceptance of these general conditions of sale

- By confirming your order, you acknowledge having read the present general conditions of sale and accept them in full without reserve.


- LA DRAGÉE ROSIÈRE - SARL with capital of 50 000 Euros - 5 avenue Fernandel 13012 Marseille
Tel: 04 91 93 06 23 - Email:
Online sales website:
SIRET: 837 961 747 00016 - NAF code: 1082Z - intra-community VAT: FR 79 837 961 747


- The products sold on this site comply with the French legislation in force and the standards applicable in France. In the case of an order outside France, it is up to the buyer to verify, under his sole responsibility, that the ordered products can be imported and used in his country. In the event of litigation, only the legislation and the French language will be applicable.

- The photographs of the products are provided as an indication and are not in any way contractual, especially as regards the colors that can vary significantly from one computer screen or smartphone to another.
In general, product descriptions are given for information only. They do not bind the seller, and can not affect the validity of the sale.


- The products presented on this site are offered within the limits of available stocks. In case of unavailability and in accordance with Article L 121-20-3 of the Consumer Code, you will be informed by e-mail or telephone of articles that are out of order. You will then have the choice between the refund of the unavailable articles or their replacement by articles having a total equivalent price. Refund of unavailable items will be made within 30 days.

Withdrawal period

- In application of Article L.121-20 of the Consumer Code, the buyer has fourteen working days to return, at its expense and risk, items that do not suit him, for an exchange or a refund. This period runs from the day of receipt of the order. This right of withdrawal is exercised without penalty. However the shipping and return costs will be borne by the buyer. Before any return of merchandise, the buyer must send an email before to inform of its withdrawal. Products must be returned in new condition (unused) and in their original new packaging. Otherwise, the items will not be returned, refunded or exchanged. Once the buyer has exercised his right of withdrawal within the time limit, the SARL À LA DRAGÉE ROSIÈRE agrees to refund all amounts paid (if the items were returned under the conditions described above), except for shipping and return charges, within 30 days of the date on which this right was exercised (Article L.121-20-1 of the Consumer Code).

Price and payment

- All the prices indicated on this site are expressed in Euros TTC (VAT included at the rate in force). The total price (items + shipping) must be paid in full at the time of order. Delivery charges are clearly indicated and include shipping and packing costs. Items are shipped at the current rate available on the La Poste website.

The buyer must pay the full payment of his order at the time of its acceptance, by the method of payment offered on this site.

Delivery and shipping

- The site agrees to ship orders within 5 working days, within the limits of available stocks.

- The average indicative delivery time (from the date of shipment) is:

Metropolitan France (Corsica included): 48h-72h.
European Union countries: 3 to 7 days.
DOM-TOM and countries outside the European Union: from 7 days to 28 days.
These deadlines are purely indicative, depend on our logistic partners, and can not give rise to compensation in case of non-compliance.

- The amount of shipping costs includes the preparation of the package (packaging, protection) and the shipping method chosen.

- In-store withdrawals will be made during opening hours: Tuesday to Saturday from 9:30 to 12:30 and from 14:30 to 18:30.


- In an effort to respect the environment, invoices will be sent only by email.

Personal informations

- The customer agrees that the personal information entered during the order is used to ensure the proper processing of orders or for the dissemination of our newsletter. In accordance with the law, the file containing this information has been declared to the CNIL under number 2174801.

- According to the law "Informatique et Libertés" of January 6, 1978, the customer has a right to access, rectify and delete data concerning him. The customer is invited to contact SARL DRAGÉE ROSIÈRE by email to to exercise this right and obtain communication of information about him. Requests will be processed within a maximum of 30 days.

Modification of the general conditions of sale

- SARL DRAGÉE ROSIÈRE reserves the right to modify these terms and conditions of sale at any time. The new general conditions of sale will be available on the site

Applicable law and claim

- These general conditions of sale are subject to French law. In case of dispute, the buyer undertakes to seek an amicable solution in priority, by contacting the SARL directly to DRAGÉE ROSIÈRE. In case of disagreement, the Commercial Court of Marseille will have sole jurisdiction.
- For any complaint please send your message to